order.work_started
Shyni sends a POST to your endpoint when this event happens. Before you trust the body, verify the signature.
Work started (per work interval). Sent to the endpoint URL when the event happens. Answer 2xx within 15 seconds. Verify the signature before trusting the body. See the webhooks guide.
Shyni-Signature*stringt=<unix seconds>,v1=<hex>[,v1=<hex>], HMAC-SHA256 of "<t>.<raw body>" keyed with the
endpoint secret. See the webhooks guide.
Shyni-Event-Id*stringSame as the envelope id. Stable across retries, dedupe on it.
Shyni-Event-Type*stringSame as the envelope type.
application/json- body
Webhook body for order.* and deposit.* events; data is the order as the REST API returns it.
id*stringEvent id, equal to the Shyni-Event-Id header.
type*stringEvent name, e.g. order.confirmed.
createdAt*stringdate-timeapiVersion*stringbusinessId*stringThe business (studio) the event happened in - the value sent as Shyni-Business.
data*Delivery acknowledged. Any 2xx counts as delivered; the body is ignored.
Example payload
Shyni sends a POST to your endpoint
{ "id": "f3a1c2d4-6b7e-4a80-9c15-0e2d4b6a8010", "type": "order.work_started", "createdAt": "2026-10-09T08:53:20Z", "apiVersion": "v1", "businessId": "5d0b8e4a-7c21-4f3e-9a66-1b2c3d4e5f60", "data": { "id": "68aa1b98-3c1e-4f0a-9d2b-5e7f1a2b3c4d", "publicId": "84609120", "state": "IN_PROGRESS", "depositState": "PAID", "currency": "CZK", "depositAmount": 50000, "depositPaidAt": "2026-10-09T09:12:00Z", "scheduledStart": "2026-10-16T08:00:00Z", "scheduledEnd": "2026-10-16T10:00:00Z", "pickupAt": "2026-10-16T10:00:00Z", "createdAt": "2026-10-09T08:53:20Z", "updatedAt": "2026-10-09T08:53:20Z", "externalRef": null, "readyAt": null, "customer": { "id": "5e2f8a14-9c73-4b0d-a6e1-3d8b7f2c4a95", "name": "Jan Novak", "email": "jan@example.cz", "phone": "+420 777 123 456" }, "variant": "MEDIUM", "subject": { "id": "c9d1e5a0-2b64-4f7e-8a31-7f0b5d9c2e16", "type": "CAR", "attributes": { "make": "Skoda", "model": "Octavia", "plate": "1AB 2345" } }, "serviceLines": [ { "id": "a4c7e1d2-3b58-4f96-8d02-6e9b1c7f3a50", "name": "Premium hand wash", "price": 99000, "durationMinutes": 120, "packageHead": false, "custom": false, "serviceId": "5d0b8e4a-7c21-4f3e-9a66-1b2c3d4e5f60", "packageId": null, "optionAnswers": [] } ], "totalPrice": 99000, "paidTotal": 50000, "balanceDue": 49000, "payments": [ { "id": "deposit-68aa1b98-3c1e-4f0a-9d2b-5e7f1a2b3c4d", "amount": 50000, "method": "GATEWAY", "recordedAt": "2026-10-09T09:12:00Z", "reference": "3000123456" } ], "appliedDiscountCode": null, "note": null, "cancellationReason": null, "sourceChannel": "STOREFRONT", "sourceLabel": null, "utmSource": null, "utmMedium": null, "utmCampaign": null, "referrerDomain": null, "attribution": { "utmSource": null, "utmMedium": null, "utmCampaign": null, "utmTerm": null, "utmContent": null, "referrer": null, "gclid": null, "gbraid": null, "wbraid": null, "fbclid": null }, "metadata": {}, "billing": null, "cancelledBy": null, "assignedWorkerId": "usr_3b8e" }}