Reviews

Report a review for moderation

POST
/api/v1/reviews/{id}/report

Flags a review as VULGAR, PERSONAL_DATA or OTHER. The review stays public until it has been checked; a studio cannot remove a review. A second report replaces reason and note. Requires the orders:manage scope and an Idempotency-Key header.

Authorization

ApiKeyAuth orders:manage
headerAuthorizationBearer <shyni_sk_live_*>

An API key, issued once and never retrievable again: an organization key in the developer portal, or a studio key in the studio's admin (Moje studio → API). Send as Authorization: Bearer shyni_sk_live_....

Scope: orders:manage

Path Parameters

id*string

Header Parameters

Idempotency-Key*string

Caller-chosen idempotency token for this write. A retry under the SAME key with the SAME body replays the first response; the SAME key with a DIFFERENT body is 422 IDEMPOTENCY_KEY_MISMATCH. See Idempotency above.

Lengthlength <= 64

Request Body

application/json
  1. body
reason*string
Value in"VULGAR""PERSONAL_DATA""OTHER"
note?|

At most 1500 characters. Optional.

Response Body

The review with its report.

application/json
  1. response

A review as the studio sees it - the public page plus the customer's full name and the order.

id?string
rating?integer
Range1 <= value <= 5
text?string|null
authorName?string

The shortened public name, e.g. "Jana N.".

customerFullName?string

For the studio only.

services?array<string>
visitDate?string

The handover day in the studio's time zone.

Formatdate
createdAt?string
Formatdate-time
orderId?string
orderPublicId?string
reply?|null
report?|null
Example Request
curl -X POST 'https://api.shyni.io/api/v1/reviews/string/report' \  -H 'Authorization: Bearer shyni_sk_test_YOUR_KEY' \  -H 'Idempotency-Key: 7f3c9a52-1d4e-4b86-a0c7-5e2b9d8f6a13' \  -H 'Content-Type: application/json' \  -d '{  "reason": "VULGAR"}'

Response 200

The review with its report.

{  "id": "string",  "rating": 1,  "text": "string",  "authorName": "string",  "customerFullName": "string",  "services": [    "string"  ],  "visitDate": "2019-08-24",  "createdAt": "2019-08-24T14:15:22Z",  "orderId": "string",  "orderPublicId": "string",  "reply": {    "text": "string",    "createdAt": "2019-08-24T14:15:22Z"  },  "report": {    "reason": "VULGAR",    "note": "string",    "createdAt": "2019-08-24T14:15:22Z"  }}

Response 400

A parameter, header or request body is missing, malformed, or out of range. A request body property the endpoint does not define answers UNKNOWN_FIELD instead, with field naming it.

{  "code": "INVALID_INPUT",  "message": "Parameter perPage must be between 1 and 100."}

Response 401

Missing, malformed, unknown, or revoked API key (INVALID_API_KEY).

{  "code": "INVALID_API_KEY",  "message": "Missing or invalid API key."}

Response 403

The key is valid but the request is refused. Branch on code: INSUFFICIENT_SCOPE (the key lacks the permission this endpoint requires), PLAN_REQUIRED (the studio is not on a plan that includes API keys, Pro and above), ORIGIN_NOT_ALLOWED, SECRET_KEY_IN_BROWSER, or DEMO_STUDIO on a write to the demo studio. See Authentication and Scopes above.

{  "code": "INSUFFICIENT_SCOPE",  "message": "This API key does not have the permission this endpoint requires."}

Response 404

The resource does not exist, or belongs to a different studio.

{  "code": "NOT_FOUND",  "message": "Order not found."}

Response 422

The same Idempotency-Key was already used for a request with a different body, use a new key (see Idempotency above).

{  "code": "IDEMPOTENCY_KEY_MISMATCH",  "message": "This Idempotency-Key was already used for a different request. Use a new key."}

Response 429

Burst rate limit exceeded.

{  "code": "RATE_LIMITED",  "message": "Too many requests. Retry after the time given in the Retry-After header."}